Ours came with one remote key and one normal key, the manual says 2 keys are needed to program a third (2001 Ghia Diesel auto) so ordered a normal from Ford - Very Hi-tech process : I didn't have the key number so I waited half an hour and watched the two sales guys cover the key in tippex, scape it out of the slot and photocopy it many times!!!! Eventually they were satisfied, waited 4 days took car back and the guy programmed the new key and gave me a chitty with the key number on it -