Bloody Bt

[adrianf.]

A week ago today good old BT decided to replace some phone wires about

[MadBaz]

I had a Sky broadband customer last December who was supposed to have gone active on the 3rd October and he still wasn't connected in March, He'd BT out at his expense checking lines inside house, then me to check his pc. BT wouldn't deal with me, I had to go thru Sky and after being transferred round the world 7 times they were bloody adament he was active, ended up giving him consumer directs number as he was paying for goods and services not received . Since BT re-organised and formed BT Openreach (they deal with lines and exchanges) broadband connections have gone tits up and their own customers don't seem to get preferential treatment. You used to be able to call the exchange direct and someone would physically check, but now you have to go thru the providers call centre and if their computer says yes then thats that. I think they call this progress.

[big_kev]

Anyway logged a fault with BT and they rushed out two days later to fix what was crossed wires when they put the new ones up.

Adrian

 

Make a note of the dates and times and check your bill.....hopefully the other person didn't realise he was on someone else's line and hadn't made any dodgy phone calls...