This is what I've now sent to him................ "" Dear Mr *******, Please accept this as a formal letter concerning the Galaxy you sold us on the 29th January 2010. As previously discussed, we bought this car, trusting the information that you gave us. You said the only fault with the car was the drivers window motor. However, upon receiving the vehicle, there are quite a number of other, major, faults that have shown up. Firstly, the car has a flat tyre on the rear drivers side. It was flat on arrival, we filled it up, and this morning it is flat again. Also there is the issue of the exhaust, which you say you told us about, but you most certainly didn't. You knew that we were on an extremely tight budget, and if it was known to us the extent of work that needs to be done to this car to have it driveable, we wouldn't have purchased it in the first place. I spent extensive time reviewing the problems that the car has, and spoke to 3 local parts suppliers, and 2 ford dealers. I've managed to get a better price for the Catalytic converter, but it also needs new a new Lambda Sensor, and new Coil Packs =