Hi All, I have succesfully registered and validated by email address and can access much of the excellent information available. Unfortunately what first led me here was a google search for information about removing the drivers door card on my 2001 2.3 16V Zetec and there is apparently an excellent article including pictures of 'How to' that however many times I try I just cannot download. It feels so near and yet so far. Any help on how I can get to that information so that I can fix my broken window switch and cure a rather loud rattle would be gratefully received! Thanks Sam