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Posted

Hi

i bought a wheel and tyre package a while ago and a few days ago i had a blowout at 72 mph was very scarey . well i went to my local garage for a new tyre and i was informed buy the garage that the tyres supplied in the package where the wrong tyres as they was'nt reinforced or extra load

 

so i phone the company i bought the wheel/ tyres from and was told theres nothing they can do , i said to him that he knew what car the tyres where for as the wheels where 5 stud and he said u need reinforced tyres at the time i purchased them , even the receipt shows reinforced tyres but they was'nt supplied . thinking about small claims court WHAT DO YOU GUYS RECKON ??

 

 

 

 

Was'nt a happy bunny was quoted

Posted

Hmmm interesting,

What tyres did you have before?

I have that tyre size & car was originally supplied with Conti CH90's reinforced, since then I have always used this type & have been very pleased. I pay about

Posted

Do you still have the tyre that blew out?as that would prove you did not have reinforced tyres.

A while ago i bought a tyre for our car..i specified reinforced.when i pitched up with hubby the guy fitted the tyre.hubby went to pay while i had a look.i had 3 reinforced and one that had just been fitted that wasnt.so i went into the office and quiereied it

the guy tried fobbing me off saying that i hadnt asked for reinforced.i told himthat i did and why the hell would i want a normal tyre on a car that weighs about 3 tonne!!

He grumbled a bit then said i had been quoted wrong price..i said dont think so as if you charge 90 quid for a normal bog standard tyre there must be summit wrong.

He said that we would have to come back in 2 days but i said no way as i was not going to let hubby drive the car with a wrong tyre.told him hed better source one fast as he had quoted me that price for a reinforced tyre and he had taken the car details.

Took 2 hours but we got one in the end plus a

Posted

They where kumho tyres fitted

 

i just phoned trading standards are they are interested , i have all old tyres which i had to keep getting rid of em would be silly at the momment but

 

after talikng to trading standards i will be taking the matter further

 

will keep updated with my progress

Guest memorandum
Posted

Good luck mustie, I hate seeing people getting ripped off ;)

 

mo4 u a bulldog, :lol: ;) :lol:

Posted
surely - they haven't a leg to stand on - if they knew they hadn't supplied what they put on the receipt then its fraud if they didn't know then its incompetence - what excuse are they using to wash their hands of it?????????
Posted
;) Thats terrible service the blow out could have had life threatening consequences. Where did you get the tyre package from? was it on the net? come on name and shame!
Posted

Had a puncture on Tuesday, 2nd in 3 weeks. Couldn't wait for eTyres to come out, so took it to my local Pug express fit place.

 

Told him that if he needed to replace, it would have to be a cheapy, but reinforced.

 

Turned out he had a couple of cheapies in stock ordered for someone who didn't come back.

 

 

Posted

Please name and shame.

 

In my area 'Humphrey's' tried to fit a V rated tyre to my Z-tyre-rated car. They argued that I'd never drive over 130mph anyway (however, at the time I worked for a company in Munich...)

 

Trading standards were interested and persued the claim, however, in the end (as I refused the tyre and there was no paperwork) it was my word against thiers and so no action could be taken.

Posted

I can't name them yet but once and if i get a good result from them i will do so

 

i am lucky as i have the recipt which states refinforced tyres were supplied but tyres say diffrent kumho load 91 refinforced / extra load tyres should be load 95

 

i hope to hear some time next week on whats gunna happen

  • 4 weeks later...
Posted
Just checked mine (Continentals) and they're 93W . Is this within the proper load range ? The car (new) came fitted with those , as the original fit Michelins were damage by being flat for months , while the car was in customs area !
Posted

mine are 95's....in the hand book..

 

summer tyres:

 

195/65 R15 95

205/60 R15 95

215/60 R15 95

215/55 R16 95

225/45 R17 94

 

WINTER

 

195/65 R15 95

 

 

EITHER T/H/V/W FOR SUMMER

 

I think that 93 is a bit low...thats my opinion any way....mine is a diesel

 

i use..215/55/r16/95w

  • 2 months later...
Posted

Hi

Firstly is was to keep me stum secondly safety third my solicitor said if it went to court it will go into

 

local papers and they did'nt want the publicity or maybe tv coverage

 

There was noway i was gunna let it go everyone involved was on my side

 

i received a full written apoligy from the company with payment and the goodwill payment for the original

 

 

tyres. And the person responsible for fitting me tyres has been sacked or so they say

 

They will also check on all tyres fitted now and in the future

 

Mustie

Posted
Congrats on the payout but more importantly you and yours are safe but it must have scared the beejayus out of you, as i am off to france and am going to be doing in the region of 1500/2000 miles i will have a good luck at the tyres wheels before i go, thanks also to all for tyre pressures :wacko:

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