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Ford Galaxy Owners Club

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Posted

I bought my first galaxy a few days ago and when I was looking at it I noticed some rust. the seller said its normal for galaxies around this age and said she'd seen a few like it. Its a 1999 V plate by the way.

The rust is along the bottom of both back door, both rear wings mainly near side, below the nearside tail lamp and below the nearside rear quarter window. does anyone else have these problems?

A local bodyshop said I should get new back doors? and the wings would need cutting out and replacing? Is it not possible to repair the rust, they do on wheeler dealers on sky!!

 

Thanks in advance,

Mike.

Posted

NO! Its not usual, never really seen a rusty galaxy except where sills or wings been damaged.

 

It has a six year body corrosion warranty so check this out first. Are you within the six years? Take it to a dealer and ask, maybe even if its out they may be able to do something.......

Posted
My 1998 has a small (10p sized) patch of rust on the tailgate, by the screen seal. Other than that it is the most rust-less car I have ever owned.
Posted
Full service history is not necessary for Body Corrosion warranty AFAIK. (don't think changing the oil would have helped stop the rust...) Take it in and ask...I had a Passat door changed at 5 years and 11 months....and it had never seen a garage.....
Posted

NO...they must honour the warranty.......

 

page 20 of service booklet...

 

OBSERVATION ON THE WARRANTY

In addition to the warranty.....

 

-vehicles sold in Europe are also granted a warranty of:

 

6 years from the date of delivery against corrosion perforation of the bodywork. If any such damage should arise, it will be repaired by any SEAT Official Service Centre in Europe without any labour or part's charges

 

....just read the terms (of my SEAT warranty) and quite clearly the only getouts are

There is no right to warranty if:

 

damage is due to exterior influence or insufficient care of the vehice.

 

any bodywork damage is not repaired in due time and in a professional manner, following the manufacturer's regulations

 

corrosion perforation is due to failure to use original spare parts in bodywork repair

Posted

Ford web site

The bodywork of your Ford is covered against rust-through from the inside for up to 12 years (depending on the model). Any costs of repairs are met by Ford provided the bodywork is cared for as described in your owner's guide. Damage or rusting should be reported to your Ford dealer or to a Ford Accident Repair centre. This check can be carried out during your annual service if applicable. Contact your dealer to arrange a check today.

 

Why are people so frightened of going and talking to their dealer about warranty issues? My experience is if they can possibly do it, they will, as they make good money on manufacturers warranty claims

Posted

had almost the same problem with a renault laguna,dealer said because it didnt have main daeler service history they would not hounor the anti perferation warrenty,spoke to the workshop foreman and he said that when vechile is in for major service they run there fingers inside wheel arches and remove all the crud thats built up in there,as i hadnt they wouldnt,felt it was a cop out though.

 

regards gregers

Posted

I had the car on a ramp at work today and checked the underside.

No signs of rust at all!! so it seems strange why its happened. I think I will give the dealers a try, I'll let you know how I get on.

Mike.

Posted
spoke to the workshop foreman and he said that when vechile is in for major service they run there fingers inside wheel arches and remove all the crud thats built up in there

:D :) :D :D :lol: :lol: :lol: :lol:

:lol: :lol: :lol: :lol: :lol: :lol: :lol: :lol:

 

thats a good one.....and when you stopped laughing your supposed to say...

(in a loud voice)

"what a load of old bollocks......"

Posted

glad u thought thats was funny,do u no i sold that car 3 years ago and the car is parked near me most days and the rust on the wheel arch hasnt got any worse :D

on a renault im surprised

Posted

OK, so I took the car to the local fraud dealer today and the guy had a look at the rust. He took some digi camera pics and he said he would email them to the bodyshop, I should hear within 6 weeks.

They send the estimate to ford who then get an independant RAC inspector to come and check the rust.

 

I'll keep you posted on how I get on.

Posted
and i bet the warrenty runs out in 5 weeks and 6 days :huh:
  • 3 weeks later...
Posted
My 1998 has a small (10p sized) patch of rust on the tailgate, by the screen seal. Other than that it is the most rust-less car I have ever owned.

My 1997 TDi Galaxy has the same. I wonder what causes this?

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