Useless

[dave_m]

The dealer I used in Milton Keynes is absolutely useless.....

 

I put my Galaxy in with a fault causing loss of turbo boost. I explained to them that I had replaced the MAF sensor recently and this did not cure the problem.

 

Left the car with them and received a call three hours later saying that they suspect MAF is at fault as the diagnostic code related to the MAF.

 

They changed the MAF- fault still there and they said well it must be the wiring to the MAF.

 

They rang the next day saying that wiring was fine they are now changing the boost control solenoid, which they did and the fault still was not cured. they then checked all the Boost Control Solenoid wiring as a short to ground was reported on their diagnostics along with a charge control negative deviation. Again no wiring fault they allegedly also checked all Vacuum Pipes and Turbo itself for any problems, overall they had the car 4 days and then said "it does have a problem but sorry we cannot find the fault" we can keep looking but you will be paying us hour by hour while we work on it"

 

I said i could not afford that and had to pay them 150 quid for nothing(for the work they had carried out on it) which i was not happy about.......

 

Got it home and had a think about the error codes....

 

MAF SENSOR CODE probably caused where I was playing with the MAF

BCS Short to ground probably caused by them playing with/testing the wiring looms.

BCS Negative Deviation- Loss of Vacuum to the Boost control solenoid. I checked the vacuum pipes going to the BCS and the first one i looked at was very loose fitting, i rectified this and the car is now fine....

 

I am now gonna demand my 150 quid back from them as i think they should have found this fault very quickly as I with littele tech knowledge found it in minutes they could not find it in four days.....

 

They also have broken the battery cover, the undertray is only fixed on with two bolts and i know for a fact all six were there before they had it.....

 

Useless bunch of thieves.....................

[seatkid]

You go into the Lion's den and what did you expect? Pussycats? :(

 

Anyone going to dealer for faultfinding is more than likely going to get his fingers burned!

 

There is now a lot of information on this forum about loss of boost problems. Read and learn.

 

When I advise people to check the vacuum hoses, I don't mean just stare at them or count them, check them thoroughly for leaks and blockages, loose connections etc. It will mean taking them off and testing them - use the old grey matter.