turnip Posted August 1, 2004 Report Posted August 1, 2004 We finally signed for our 1.9 TDI Sharan last weekend. They wanted us to take it on Wednesday, but we said we could not collect until the Sunday (today). When we had picked it up there were the following petty but needless and bloody annoying issues: 1. No parking sensors fitted (specially ordered upon their recommendation)2. Two scratches not seen to3. Only 1 key (other on order!)4. Floor inserts for seat housings nowhere to be seen5. Floor mats not arrived (agreed as part of sale)6. Alloy locking wheel nut key not available7. Only half a tank of diesel instead of the full one promised.8. All the seats in the wrong place. He couldn't figure out how to move them he says. I figured that this was just because he was a lazy sod ... but oh no ... he actually couldn't figure it out, so I had to help him. Bear in mile this is an ex-demo, registered in their name. A bunch of chimps running a dealership couldn't lose this much stuff from their own car!! We sorted the Diesel though. He offered to put another Quote
buford_t_justice Posted August 2, 2004 Report Posted August 2, 2004 I'll bet they weren't too slow in asking for the money though !! When I went to collect mine they forgot that I had paid a deposit and were asking for the full amount. When I jogged their memory, they said "Oh, oh yes I forgot about that. Your quite right." Dealers. Don't you just love 'em !! :lol: Quote
turnip Posted August 3, 2004 Author Report Posted August 3, 2004 Returned for the work to be done today, an guess what : They had forgotten to tell the service department to book it in and reserve me a courtesy car. :D :D :D I did manage to kick up such a fuss that I am now driving the sales manager's Ford Mondeo ST220 around as a courtesy car though. :D Quote
Davetheref Posted August 3, 2004 Report Posted August 3, 2004 Doesn't that tell you alot about Volkswagen (I'm assuming it was a VW garage as it was a Sharan) that the sales manager is driving a Ford around. Quote
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