Oil Levels Rising 2 Litre Zetec Tdi 2013

[isambard18]

I have  a 2 litre galaxy that I use for my taxi business. in warrant bought at 12000 now 17000 in 6 weeks. oil levels gone up by 1.5 litres. told not to drive it. traylored to dealer who is good but got in touch with ford to solve problem. ford told them not to drive it and they will send an engineer . that was 5 days ago and the engineer will not arrivew for at least another 6 days.

Is this the service we expext on such a new car from ford and has anyone seen this before. I cannot work and have bills to pay ?what redress do I have

[Scorpiorefugee]

First, You're in the wrong section. There's a MKIII section a bit lower down. Greger's may move it for you. 

I agree that is terrible service. It all depends how far you are from the garage but I should be tempted to tell them to get moving or you would be forced to drive it to them and then Ford would have to suffer the consequences anyway but I  can understand your position. It may help if you supplied a bit more information about yourself and location as local members may be able to offer useful advice. The fact that you were driving it until you checked the oil level suggests that a few more miles shouldn't cause further damage.

 

Can you tell from the dipstick if the oil is contaminated and are you sure that it wasn't overfilled at the last service. I.e - is this the first time you've checked the oil?

[isambard18]

no I have been checking the oil levels regularly. noticed levels rising but after 2 long journeys levels were over the yellow measuring guide and beyond recommendations by ford. its a new car to me great to drive but until i know it i check everything . levels so high I was warned not to drive it by a mercedes mechanic and the aa . ford dealer has been doing their best but when ford itself saw the computer test report they advised it must not be driven until sorted. we await a ford engineer whilst i cannot earn to pay off my investment .Its filling with diesel, they have taken off the fuel pump to photograph for ford and sensors no result yet

[gregers]

you say fords are doing there best,mmm i dont think so.think its time you started threatening them under that sale of goods act,do look up the correct info on this so you are pre warned on how much you can push it.

[Scorpiorefugee]

I should have thought that the sensible low cost approach from Ford should have been fit a new pump and change the oil and filter and monitor the situation carefully. If it isn't coming from the pump than it's going down the pistons and it would be obvious that something is wrong there. If they were charging for the job that is what they would have done but it's their money and they are being more careful.

[sparky Paul]

Could it be connected with the known DPF issue?

 

THIS might be worth a read.

Edited July 27, 2014 by sparky Paul

[Scorpiorefugee]

I think it's time to go back to petrol.

 

Whatever made me give my MKII away?

 

Ain't progress wonderful!

[insanitybeard]

Could it be connected with the known DPF issue?

 

THIS might be worth a read.

 

That's shocking. An excellent example of the two-faced approach manufacturers take to applying good engineering practice and their warranties!  :o

[Scorpiorefugee]

"THIS might be worth a read".

 

I'm beginning to wish I hadn't read it. I had heard of the problem on my son's Mazda 6 but I didn't expect it on a Galaxy. In his case the problem was partially blamed on a problem with the EGR but it meant that he just handed the car over to the Garage to do whatever they wanted with it as a result of an estimate for

[Scorpiorefugee]

I've just had a thought on this. If the problem is a result of regeneration of the particle filter, does it help to run the car on the expensive high grade fuels?

[Scorpiorefugee]

Another thought...

 

Wouldn't the sensible and practical immediate solution to Isambard's problems be to do an oil change and recommend use of a known good quality fuel and monitor the situation? 

Given the new information provided by SparkyPaul that seems an obvious first line of attack. 

[MIP19LOT]

I have had this problem for over 2 years now on my 59 reg 2.0 TDCi automatic.

 

I too use it for my Chauffeuring business and have now clocked 226,000 miles, so I know how you are feeling.

 

My problem is due to the DPF.......take that away and I have had no trouble whatsoever with this car....It runs like a dream.

 

On 3 occasions, roughly about 80,000 miles apart, the car starts to run rough,engine compartment gets really hot and the constant smell of burning rubber. The car has gone into constant regen mode and the oil level soon rises up the dipstick.

 

On all these 3 occasions, it was down to the DPF pressure sensor. Change that and everything goes back to normal. I am still on the original filter and it is meant to only last 75,000 miles.

 

On the last occasion (last month), I needed to keep driving the car whilst I was waiting to get it into Fords as I had a full diary, so I only filled the oil to half way up the dipstick and then checked the oil level twice a day. It reached just above the max mark after about 2 days, so I changed the oil, filling to half way and kept doing that for 6 days. As you can imagine, my fuel consumption was poor and it cost me about