Scorpiorefugee Posted February 28, 2014 Report Posted February 28, 2014 My 2 year old MKIII has the well documented turbo lag and a few other minor issues which have also been mentioned all of which are supposed to be fixed by updates. I've just been booking it in for it's 2 year service with less than 13K on the clock and told that I have to pay extra above the Quote
acecard Posted February 28, 2014 Report Posted February 28, 2014 Wouldn't expect Ford dealers to do software updates unless requested. From my experience, as little as possible is actually done and as far as 30 point checks etc are concerned, you could do most of that visually in a matter of minutes yourself.My experience with Ford dealers is poor unfriendly unwelcoming service, not knowing sufficient about their own cars to be able to answer anything other than the most basic questions and in the case of my local dealer, when you collect the car, you are handed the keys with the dismissive comment "you will find it somewhere out there in the car park". When you do find it, it is usually blocked in by several Ford vans and they cannot find out who has the keys etc etc.On the other hand, in recent years i took my mk2 to the local VW dealer which seemed to make sense anyway as the important bits were VW anyhow, on arrival at service you were offered a seat and a coffee, and on collection the car was driven round to the door for you.Don't know what to do with the MK3 having the Duratorq engine. If VW were to get something wrong, Ford could say it invalidates the warranty. Quote
Scorpiorefugee Posted February 28, 2014 Author Report Posted February 28, 2014 (edited) I agree about them not knowing much about their cars. They all seem to wander about in rally driver type dress so what they do know is probably restricted to the racy hatches. I remember taking a Granada into our local ford dealer because it was hunting and stalling at tick-over and being told that the service manager had a 'Demon fix' for it as it was a common fault. I found out later that the fix was to bend the throttle stop on the carb to increase the tick-over as with emission controls the adjustment of earlier years was no longer available. In desperation, I straightened it out and then wiped the greasy gunge from the butterfly and fixed it properly. It was another 25 years before I went back and now only because of the warranty and the need to get the software upgrade. I did buy the MKII Gal from them but again never went back after they told me that the car had a timing chain which didn't need replacing.It really gives one faith in dealer service doesn't it. Edited February 28, 2014 by Scorpiorefugee Quote
gregers Posted February 28, 2014 Report Posted February 28, 2014 this is where we as a forum,need to obtain all/any tsb's that have been released.no doubt some of them could well be free to make the car/s to behave better?but im suspecting that because they are not on general release the so called dumb customer picks up the tab. Quote
Scorpiorefugee Posted February 28, 2014 Author Report Posted February 28, 2014 Ahh! Back on the Hate Ford warpath again.Just don't mention washing machines. :16: Quote
gregers Posted February 28, 2014 Report Posted February 28, 2014 oi lets keep this one on topic shall we. :lol: Quote
acecard Posted February 28, 2014 Report Posted February 28, 2014 keeping on topic- the Alhambra comes with an AC inverter so could run a washer in he back of that, Quote
Scorpiorefugee Posted March 1, 2014 Author Report Posted March 1, 2014 (edited) The salesman told me it was to plug the battery charger in if ever you got stuck with a flat battery. :lol: :lol: :lol: Edited March 1, 2014 by Scorpiorefugee Quote
acecard Posted March 1, 2014 Report Posted March 1, 2014 The salesman told me it was to plug the battery charger in if ever you got stuck with a flat battery. :lol: :lol: :lol:Nice one Quote
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