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I have a 98 R reg Mondeo and the temperature on the heating does not respond very quickly to the movement of the dial knob. Sometimes it takes 5 minutes to go from hot to cold and vice versa. Recently it was stuck on cold for a couple of days but eventually the heat kicked in. I have checked the coolant level and it's fine. The temperature dial doesn't seem to physically move any flap that might shut off or open up a heat valve and I suspect this is done electronically.

Any ideas what could be wrong? I havent't got a workshop manual but I dont think it would show how to get to the heating system anyway.

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