dtc333 Posted June 18, 2004 Report Posted June 18, 2004 Refering to my last posting : "Hi everyone - has anyone else experienced a problem with the new 2004 Galaxy pulling to the right ? I have taken mine back to the dealers twice now (it is only a week old ..) with the following problems:1. Car pulling to the right.2. Steering wheel wobble (very bad ). 3. Wind noise from drivers door. My previous car was a 2003 Galaxy - same model and spec and I had no problems with it (apart from airbag recall and noisy electric window ...)." I wonder if anyone at Ford visits this site or cares about their customers after the deal is done ? Does anyone have anything good (or bad ) to say about the big company ? By the way the problems still remain - only three weeks old and with 850 miles on it --- customer care ... what customer care !! "Reverse Parking ... It's the way forward .." Quote
pj_andrew Posted June 18, 2004 Report Posted June 18, 2004 I'd be surprised if anyone from Ford read this site. Even if they did, would they admit it ? Quote
Guest SA Intruder Posted June 18, 2004 Report Posted June 18, 2004 The Site Admin would claim they do! But they don't, I would doubt. Corporate feedback mechanisms do not include user groups or forums. Nice pussy by the way. Quote
Ivor_E_Tower Posted June 18, 2004 Report Posted June 18, 2004 They do include a review of warranty claims though, so hopefully the "E-max" (or whatever the replacement vehicle is called) will have a reliable aircon system and will drive "straight". Quote
seatkid Posted June 18, 2004 Report Posted June 18, 2004 As the Galaxy factory in Portugal is now fully owned and run by the VW group I don't think Ford gives a Toss about the Galaxy. It will disappear from their line up soon. Likewise I suspect VW Group will dump their versions soon as they probably feel a little sick buying Ford components.... Galaxy - classic car staus soon??? :rolleyes: Quote
Guest SA Intruder Posted June 18, 2004 Report Posted June 18, 2004 Friend of mine who works for SAP (ERP software) has mentioned that something is happening at AE Palmela for implementation next year. I have suggested he gets his info soon or suffer a slap to the facial dept. Quote
Richmond Posted June 18, 2004 Report Posted June 18, 2004 I have suggested he gets his info soon or suffer a slap to the facial dept. A bit harsh, no? Quote
Guest SA Intruder Posted June 18, 2004 Report Posted June 18, 2004 Yeah, but I've just given up smoking and I am not my usual calm, collected and passive self. Ho Hum Quote
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