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Ford Galaxy Owners Club

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Posted

hi i have just joined as a member and wondered if anyone could help please, i have just purchased a galaxy 130 - 1900 TDi Ghia 6 speed gearbox, the problem i have is with reverse gear, when the vehicle is facing down hill, I am unable to access reverse gear do others have the same problem or is there someone who could advise, on the level there doesn't seem to be a problem.

thankyou

Posted

is it under warrenty?

if so take it back and get them to take a look.

Posted

thank you Gregers, at the moment the car is back at the garage, i bought it a week last saturday and returned it saturday just gone, it has three months warranty, however, the garage rang to say that they had tried the car and it was fine, yes this does happen occassionally and it is fine on level ground, but has a problem when on a hill, i would like to feel a bit more confident and wondered where they would have to check for a proper diognosis, would you know a question I could ask them to make sure they have checked.

thank you

Posted

ask them to check all gearchange cables on top of the gearbox, underneath the battery tray for wear and tear

 

get them to try it when car is cold and after a run, perhaps clutch is on the way out ???

Posted
thank you daddyfixit, I will ring them in the morning to ask them, however, if it is the clutch, i can't see they will want to fix it! i will post tomorrow when i know results, thank you for the advice though.
Posted

THEY DO NOT HAVE A CHOICE,

under the sale of goods act you have 28 days to notify them of any defects on the car,they however must be allowed to carry out any repairs as neccessary.

do a search on sale of goods act.

forearmed is forewarned.do some research just incase this comes back to bite you on the arriss.they will do there upmost to give you excuses.

hopefully whatever it is,is going to be a simple fix.

bit of info,

http://www.which.co.uk/consumer-rights/sale-of-goods/your-rights-buying-second-hand-cars/second-hand-cars-your-rights/

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