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Posted

I wonder if someone can help us...

We have a 2002 (52) galaxy tdi Ghia and its smoking from the auxilary /booster heater.

I changed the glow plug perhaps last year.... however this was just as a matter of course as my friend had just done his and as it was an easy job he suggested we do mine.

 

My heater is now smoking to the degree the wife has refused to drive it,I pulled up in it earlier and honestly couldnt see out of the car.Our childminder came rushing out thinking my car was on fire

 

I have a warranty on it with warranty direct but they dont think it will be covered (thieves :-( ! ) as its an auxilary item.

 

Can anyone offer any advice as to what we can do,does it need a new heater or plugging in for a diagnosis?

 

Thanks,

Alex

Posted

dunno why you cant claim,as it is to do with the coolant/heating system of the car?

give them a bell but dont tell them you changed the plug yourself last year,you dont want them saying youve caused the problem :P

Posted
dunno why you cant claim,as it is to do with the coolant/heating system of the car?

give them a bell but dont tell them you changed the plug yourself last year,you dont want them saying youve caused the problem :P

 

 

I agree however when I spoke to them today they said that I needed to take it to a garage and then get the garage to call them.

I replied that I just wanted to make certain it was covered,to which I got the reply " Auxilary heaters are not covered".

I asked how it was an auxilary heater as it was required for the engine heating and he just repeated what he'd already said.

 

Does it sound fixable or will it need a new unit?

 

If it requires a new unit how much am I likely to have to pay?

 

Thanks again,

Alex

Posted

Phone them up again and tell them there is a problem with a part of cooling system.

 

Ask if all the cooling system is covered.

 

Might pay to pull the fuse in the meantime to stop the smoking.......keep the wife happy.

Posted
Phone them up again and tell them there is a problem with a part of cooling system.

 

Ask if all the cooling system is covered.

 

Might pay to pull the fuse in the meantime to stop the smoking.......keep the wife happy.

 

 

Can you tell me where the fuse is....just in case :-)

Posted
Phone them up again and tell them there is a problem with a part of cooling system.

 

Ask if all the cooling system is covered.

 

Might pay to pull the fuse in the meantime to stop the smoking.......keep the wife happy.

 

 

Can someone please tell me which fuse it is?

  • 2 weeks later...

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