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Ford Galaxy Owners Club

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Posted

Huh,I just got my galaxy back from a local ford main dealer with a nice shiny new auto gearbox fitted ;)

 

I have found it has'nt got the lower engine tray fitted,so I rang the dealer concerned who says there wasnt one on the car when it went in to their dealership....fair enough I thought 'cos the car had been into a rival ford dealership for new drive shafts 4 weeks prior to this so maybe they have it?

 

A call to that dealership produced "we aint got it, aint found one, and the new shape galaxy doesnt have them fitted at all, nor mondeo's for that matter,in fact none of them do"

 

Could anybody with a GALAXY TDI (115) confirm that theirs has the cover?Mine certainly had a cover,into which I had jigsawed an access hole to the sump plug the day after I took delivery of it while doing an oil change (It had no service history and I prefer a 5000 mile oil change interval rather than the 10000)

 

It makes me wonder how good that dealership actually is when they can claim such tosh! They're a multi-franchise outfit,although that branch has always been ford (but their name suggests they sell CD's)

While I waited for (Shorn) to search the workshop the "phone advertising was going on about trained technicians and professional staff"

 

In case you wonder why I did'nt use the SAME dealer (loyalty etc),It had to go back a second time to complete their repairs,and I had discovered the 2nd dealership "works with" my warranty co.

Posted
ALL galaxies have an undertray fitted as standard, it is required for safety reasons, the belts MUST be protected from water spray otherwise they slip causing total loss of power steering etc. ;) ;)
Posted
..and my TDI 115 has one fitted (built Oct 2000, first reg Jan 2001).
Posted

Thanks guy's, I have now visited both dealers,Shorn wernt to be found at the 1st franchise,the workshop manager came out to see me.

 

He was a very pleasant plausible and professional gent, concerned, and pointed out that SOME recent fords had dispensed with the undertray,the mondeo for example, could I leave it with him for a day or two?....(gladly), but it would be unlikely to be found,and would have been 'in the way' if it had been left there,I can agree with that 'cos it's so bulky.

 

Dealer 2 said that they spoke to every person(including the test driver who 'connected up' the gearbox in the first instance, all state that it has not been seen,and more importantly,some noticed its absence,asked the guy who had the car before them and concluded that it wasn't there on arrival.

In addition, prior to entering their service reception I checked their rubbish skips - with it being such a recent repair.

 

They too will get in touch if its found.

 

It looks like I'll have to buy a new one,priced at

Guest nimrod
Posted
I think we should take Dave's Galaxy away from him till he either learns to stop breaking it! or loseing bits off it ;)
Posted
Looks like before we book one of these cars in, we'll have to carry out a full check with the service manager, take digital photos and get them to sign an agreement in blood as to what's on the car and that the sills haven't been damaged. Maybe we could put a proforma on this forum?
Posted

B) Well I rang Ray at the first dealers today. <_<

 

:D They have taken one off a new car for me :lol:

 

EDIT:When we consider that I cant prove which dealer lost it,I think that was very generous of them..........no doubt they'll get one for the new car at a later date.

 

B) Now the dilemma....do I just cut an access hole in this one again( in which case it might appeal to the next mechanic that works on it,if he or a mate has a galaxy),OR cut the end that dont protect any belts from water spray off - leaving about one third of it to "undercover the belts" (in which case its easy to fit,provides access to oil drain plug and looks a bit inneffective so nobody would fancy nickin it for their car!) :D

 

Could someone with an import galaxy check to see if the two rear fixings for the undertray have been used?...mine dint have any - nor the studs that they fit over. I wern't really concerned at their absence as it seemed to support itself ok, but if I do cut it I will need to support it's inboard end

Guest nimrod
Posted

Now try not to break or lose this one Dave <_<

infact Dave have you thought about getting this one security coded? you know mark it with your post code and a finders fee for anyone who returns it :lol:

Posted
:lol: They have taken one off a new car for me <_<

Pity the poor sod that buys the new car without the tray.....

Guest nimrod
Posted
The next new member that asks should I have an engine undertray on my new Galaxy we'll point them in Daves direction <_<
Guest nimrod
Posted
I think losing it is the only option! after all who in the right mind is going to steal it now it has a great big hole in it! :(

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