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Ford Galaxy Owners Club

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Posted

I am having a few problems with my Galaxy, I was wondering if any one else has had a similar list of faults, and if so how did you get them fixed.

1. Information screen goes blank, generally in cold weather. It also displays a stripe effect when the weather is cold.

2. Lights on alarm works infrequently, if it doesn't we can get it to work by opening one of the back doors.

3. Seatbelt alarm works infrequently, but if we turn the lights on its ok.

4. Heater fan makes a constant rattle type noise at low fan speed.

5. Front passenger seat belt housing rattles, but the dealer say they can not hear it.

6. Rear tailgate light fill with water, they say they may have fixed this for me.

7 Overhead console squeaks and rattle as the temperature changes.

 

Car has been in the dealers six times and the car is only 7months old. I get the feeling that this car is a bit of a lemon. Dealers keep saying when they have the car in for testing the above faults do not occur therefore they cant do anything!!!

  • 2 weeks later...
Posted
I have a similiar problem with my trip computer, I carry a camera, photograph the faulty display and email the photo to the Service Manager each time, fill his inbox. He has commited to fix the problem in a couple of weeks when he is replacing the steering column.
  • 11 months later...
Posted

I had the same problem and took digital photos of it in its fault state and emailed them off to my garage (Lutterworth Ford). The sent the pics off to Ford who agreed to replace the panel but before that happened they came up with another plan to download new softeware for it. The new software was downloaded and the problem hasnt occurred again although I am keeping an eye on it.

 

I found that locking the car and setting the alarm cleared the fault when it occurred.

 

Cheers

 

Steve

 

(have you experience stiff / clicky dash buttons on the galaxy when it is cold?) Fine once they warm up. Worst one is the fan speed (higher) button)

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