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Posted

Hi,

 

Not too sure how much it helps, but I ordered Galaxy 2.0 Deisel Zetec manual (no extras) on approx 7th August. it had a build date of 8th Oct I think. Its now at the dealer and collecting on Wednesday 31/10.

 

Your dealer should be able to give you at least a build date. Quite where it was between 8/10 and 25/10 who knows. The long build time is a pain in the neck but there you go.

 

Just as a side issue I was stitched up by fords dealer discount changes so my Gal went up

Posted (edited)
Delivery update..........

 

Apparently the delay on my specific car is the inclusion of the convers display option which is not available for production until 18th November (no mention of engine shortages now :D ), nice to find out after a 13 week wait what the 'new' delay is !

 

Humm, that must include me as well then - I even wondered if the Convers was worth the money, let alone further delay! I heard at one time that the solar reflect screens were on delay?? I wonder what other delays my other options will provide:

Ghia X pack, IVDC/CCD, Bluetooth Adv, EPB, Climate front seats, Convers+, Power folding mirrors, Retractable tow bar, Solar reflect screen, Bi-Zenons

 

The barstewards better not back slide on the price! Can they do that? Have you not entered into a contract and secured the price with a deposit?

Edited by mumof4
Posted

Price change not too sure how legal it is, Yes in theory I have a contract with the dealer. The dealer buys from Ford at a price - his discount which changed, bottom line is the price he pays goes up.

 

Oddly Ford have a price protection promise on their price list whihc they are also ignoring.

 

Whether you price goes up depends on how much discount off the list price your getting. If the dealer is still getting enough from you to cover the increase you'll be fine.

 

Mine list price was

  • 2 weeks later...
Posted

Ordered a new galaxy 2.0 TDCI on 25th September via Internet broker. Received all the correct paperwork and order from the broker and dealer. Last week I contacted the dealer to find out progress. I was told that unless I was willing to register and pay for the car before 31st December they would not honour the price.

 

I have some experience of contract law, so pointed out that the order was a formal

Posted
From my past experience as a BMW sales executive, the agreed price to which both dealer and buyer would have signed is legally binding unless it is stipulated in the terms & conditions about price increase - if nothing about future price increases then the initial signed contract stands. So to all those who are in this position, i say one thing, 'Do not pay anything more than agreed/initial price as per signed contract.'
Posted

Steve

 

My understanding is that the discount promotion ended on the 31st September. Ford has allowed a 3 month window to complete orders placed before this deadline. However, as many people in the thread have pointed out Ford have a significant delay on 2.0 TDCI engines and some of these orders build dates will slip into next year. Hence the dealer suggesting pre-registration as a work around.

 

My position with the dealer/broker is over failure to communicate terms, and that the terms are unfair. If you go into a furniture or kitchen warehouse and order delivery of a 3 piece suite or a fitted kitchen, pay a deposit and agree a price, then the manufacture delays delivery you might expect compensation not to be faced with a price penalty. Why should the motor trade be any different.

 

I now intend to visit my local Citizens Advice Bureau and depending on their advice the trading standards office as I never like

Posted

The last information I recieved was that indeed there was a period of grace for pre-Sept 31 orders, however the grace period was for not the full amount of the original discount.

 

Hence I had to pay an extra

Posted

:( :blink: lord..sooo funny that its only just been picked up that you two have been saying 31 days in sept...Now remember boys..

 

30 days have september, april june and november, ............

Posted
Just got a build date of 8th December.....delivery early Jan. Four Months from ordering...some wait!

 

 

I finally got a build date - 8th Dec for early Jan delivery (similar to Jed).

 

Lets hope they build them before the Christmas party Jed!! Same car, Ghia X.

 

Jed, did you resolve your price issues with your dealer? I spoke to my dealer and he assured me there would be no price change, in fact he said they had a price guarantee that would pass on any (unlikely) price reductions.

 

Nick / Jed have you jumped in front of me (build 14th Dec) !! ?? ;) ;) , we are busting out of our current car as I had ordered the new one (in plenty of time) to coincide with the 5th member of the family arrival, who is now 7 weeks old !!

 

Also my stealer also says that my original price will still be honoured :16:

Posted

lotus dmc, if your dealar is honouring how much discount are you getting, did you get it via a broker ?

 

In my case they were passing on all most al of the discount so had nothing left in the pot to help woth any shortfall (or so they told me ! :16:

Posted

Found the following examples on the Trading Standards website for Oxfordshire County Council :-

 

Deviation from agreed price

 

I paid a deposit on a brand new motorbike last week. The dealer and I agreed a price of

Posted

may also be worth bearing this in mind

 

A customer has placed an order with us for a new car. Unfortunately, the manufacturer has raised the price, which I cannot afford to just absorb, and I need to pass it on to the consumer. What should I do?

 

Generally, the normal rules of contract will apply here, i.e. if the consumer has secured the contract by paying a deposit, then it is likely you will be in a binding contract. Unless your contract terms or sales agreement specifies that you reserve the right to pass on increases outside your control, you may have to bear the cost of the increase.

Posted

After reading the previous couple of posts, i would like to remind others what i said previously:

 

From my past experience as a BMW sales executive, the agreed price to which both dealer and buyer would have signed is legally binding unless it is stipulated in the terms & conditions about price increase - if nothing about future price increases then the initial signed contract stands. So to all those who are in this position, i say one thing, 'Do not pay anything more than agreed/initial price as per signed contract.'
Posted

Saif

 

I agree with you in principle, I was offered my deposit back if I wanted to cancel, unfortunately I had already waited 2 months and my twins were desparate to move car seats. I had little choice but to pay up or I'd have been back to square one. The galaxy was the most suitable choice, so cancelling would have also meant a different model. Going somewhere else for the same model would have been 2500 extra. (Ford relented a little for existing orders)

 

The other issue is I went through a broker who had terms and conditions which did actually state if the manufacter raised the price they could pass it on. However the contract is with the dealer of which I didn't see any t&c s. So its slightely cloudy legally I think.

 

Thing is even with the price clause if you need to buy it you need to buy it, and its just assume its one of those legal things and you don;t actually expect them to do it. Although I may just be naive.

Posted
lotus dmc, if your dealar is honouring how much discount are you getting, did you get it via a broker ?

 

In my case they were passing on all most al of the discount so had nothing left in the pot to help woth any shortfall (or so they told me ! :angry:

 

Steve, I got the car via Drive the deal and managed to get 25% off list & options, I'd be surprised if the stealer had any bunce left to swallow the removal of the ford discounts, but who knows ?? :wacko:

 

When I ordered it I was told by the broker that if the discount was changed (up or down :huh: ) in the final quarter this would change my price. However the confirmation paperwork from the dealer stated the original discounted price with no such caveats and when I was verbally told of the price increase they (again verbally) reverted to the original price a week later.

 

There was talk of me paying for the car in full before the 30th September to secure the price (like I'd do that :) ), however I kept saying to the dealer that I was prepared to do this to secure the price, and when the increase came through I was told that I could not pay for the car as I did not have a production date and hence no way of securing a VIN number against the payment ??

 

Just as a side, on previous cars that I have bought new they have all said that the price I would pay would the manufacturers list price on delivery, and in one instance the cars stated delivery time spanned an annual price increase, which I had to pay. :angry2:

  • 4 weeks later...
Posted

Just got a letter from the dealer today saying my car build begins 7th December, with possible delivery between Christmas and New Year. They will also honour the price on the order. Strange how when you hold to your position, ask for their full T&Cs and then point out that they have no legal method of upping the price, suddenly everything falls into place.

 

Just hope the car isn

Posted

I got hold of t&c from my dealer, basically said they could alter the price if the manufacterer changed theirs.

 

Wrote a letter to ford MD, got a reply from response center saying mr van de whatever has been fully briefed on your letter ( yeah right )

but tough wotsits.

 

Time for a letter to his home address try and get him to actually read my greivence.

Posted

Steve

 

The T&Cs from my dealer had a clause about price increases which referred to increases in manufactures recommended list price changes. I pointed out that the list price for Galaxys have not changed either in the July or October published list prices. This was accepted by the dealer and their price on the order must be honoured .

 

Have you contacted the RMIF they have a Conciliation And Arbitration service if your dealer is a member. They also have model T&Cs that Ford recommended all its dealers use after the Essex Trading Standards forced Ford to remove their old T&Cs in 2001 after they proved these old ones had unfair terms (regarding price increases).

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