New Ford Galaxy Reg 07

[Squishy]

I loved my old Galaxy and decided to buy a new one ( reg 07 ) 2.0L Ghia but I have had a couple of issues with it that don

[NikpV]

topic moved to the mk3 section

[mumof4]

There is loads in the MKIII section that nik has moved this topic to....the new gal is having a lot of issues!!.Look through the section and have a read.

[insider]

I loved my old Galaxy and decided to buy a new one ( reg 07 ) 2.0L Ghia ...

 

2. There is a high pitched whine that comes from either the front or the rear of the vehicle but by moving the steering wheel left or right the whine goes, then returns when the wheel is in the middle position ( both wheels straight ) This is really annoying as its something like the old TV test card tone.

If you turn the engine off the whine continues then fades away.

Is it a diesel (2.0 TDCi) or petrol?

If diesel, I believe the 2.0 TDCi is the only model with electro-hydraulic power steering, all others have hydraulic. Could it be the power steering electric motor/pump causing this whine?

 

Being a new car though I would get it back to the Dealer to sort out asap.

[Lindsay Davies]

I've been told that steering whine on my 2.0Tdci Ghia ('06 model) is due to it being electro-hydraulic pump and is normal. Interestingly on mine the noise comes when steering is off-centre (not just on full lock) but goes when it's left in the central position for a few seconds! Like yours the whine fades after the ignition is turned off. Has always been that way and garage says that there is nothing that needs fixing.

 

L

[insider]

I've been told that steering whine on my 2.0Tdci Ghia ('06 model) is due to it being electro-hydraulic pump and is normal. Interestingly on mine the noise comes when steering is off-centre (not just on full lock) but goes when it's left in the central position for a few seconds! Like yours the whine fades after the ignition is turned off. Has always been that way and garage says that there is nothing that needs fixing.

 

L

I wouldn't let that stop you complaining, both to the dealer and Ford Customer services. Perhaps if they replace the pump under warranty the new one won't make the same noise?

[Squishy]

Thank you for all your comments.

It is a Diesel engine to answer one of the questions.

The garage is arranging a Ford Engineer to come and look at my car at the garage so maybe I can get to the bottom of the sigh and whine.

The whine is annoying as its always there even when standsing still no hands on wheel.

Have to wait and see what they say.

Thanks

Steve

[muppetdodger]

I've got a 2.0tdci new galaxy and get no steering whine at all, so dont accept the answer that it is how it should sound because it isnt!

[g4hlf]

I've got a 2.0tdci new galaxy and get no steering whine at all, so dont accept the answer that it is how it should sound because it isnt!

 

I don't have any whine either on my 2.0 TCDi 140ps

[seatkid]

All Electro hydraulic and even conventional power steering systems whine a bit. Most people dont notice it or seperate it from "engine noise".

[Squishy]

Quick update regarding this.

Ford Technical has checked over my car at the dealer I purchased it from. (They have been very helpful regarding this when they could not pin point the issue so i am not blaming the dealer in any way.)

The outcome is that there is an issue regarding the sigh and whine that I

[Johnny B Goode]

:) If it helps. . . my `56 plate 2.0ltr ghia whines as well... . you can`t notice it so much when you`re driving , but when my wife takes it off the drive it sounds quite loud. I took it back to the dealer who assures me that this is normal.

 

Hope this helps...

 

John

[hp4020]

I get the sound of the power steering pump working v loud, but only at full lock.

[wazza]

I also get the whining noise on full lock from the power steeering pump

[raymac]

Every car i have owned (never had a brand spanker though) always made a noise from the pas pump on full lock , as for the whineing , just tell her to shut up for 5 mins :D :D Edited October 17, 2007 by raymac

[Johnny B Goode]

:lol: If it helps. . . my `56 plate 2.0ltr ghia whines as well... . you can`t notice it so much when you`re driving , but when my wife takes it off the drive it sounds quite loud. I took it back to the dealer who assures me that this is normal.

 

Hope this helps...

 

John

 

 

:lol: O.K . . . Here`s the latest on my Galaxy ....On Thursday of last (29th Nov. ) week my wife rings me up after picking the kids up from school only to find that the Power steering has failed ! I met up with her and drove it to Bristiol Street Ford in Gloucester who said they could look at it on Friday (30th Nov.). So , I ring Friday pm only to find they haven`t had chance to look at it and will look at it Saturday am !.....So I ring near to lunchtime and I`m told that it`s in the workshop but the fault hasn`t been diagnosed and to ring again on Monday !

I understand that my car only has to be plugged into a computer to diagnose any faults. .. how long does that take ???...anyway they`ve got no courtesy cars left at all let alone another Galaxy for my wife to use to get the 5 kids to school. . .

 

I`ll keep you all posted as to the progress ( or lack of ) and the outcome....rant over for the time being , but I will be BARKING at them on Monday... thankyou

Edited December 2, 2007 by Johnny B Goode

[adrianf.]

Hmm there seems to be more and more bad posts about main dealers lately.

Im just glad i dont have to use one.

Where in Glos do you live.

I spent most of my life in the FOD until moving to Bristol about 14 years ago

[wazza]

The whine on my car (2l petrol) became inceasingly worse a couple of weeks ago, went to fords on friday and they said it was the power steering, anyway they bled the pump (i think) but the noise there but slightly mr bearable. Anyway it has been booked in for a couple of days in 2weeks time, will update when I have a decent answer, by the way, My has been most helpful with us (evans halshaw in Bexley KENT) as I here some people appear to be palmed off with excuses.

[mumof4]

i wonder if there will be a recall? as a lot of peeps seem to have this whine. and if it leads to power steering failure..then that is def not good.

[Johnny B Goode]

:lol: If it helps. . . my `56 plate 2.0ltr ghia whines as well... . you can`t notice it so much when you`re driving , but when my wife takes it off the drive it sounds quite loud. I took it back to the dealer who assures me that this is normal.

 

Hope this helps...

 

John

 

 

:lol: O.K . . . Here`s the latest on my Galaxy ....On Thursday of last (29th Nov. ) week my wife rings me up after picking the kids up from school only to find that the Power steering has failed ! I met up with her and drove it to Bristiol Street Ford in Gloucester who said they could look at it on Friday (30th Nov.). So , I ring Friday pm only to find they haven`t had chance to look at it and will look at it Saturday am !.....So I ring near to lunchtime and I`m told that it`s in the workshop but the fault hasn`t been diagnosed and to ring again on Monday !

I understand that my car only has to be plugged into a computer to diagnose any faults. .. how long does that take ???...anyway they`ve got no courtesy cars left at all let alone another Galaxy for my wife to use to get the 5 kids to school. . .

 

I`ll keep you all posted as to the progress ( or lack of ) and the outcome....rant over for the time being , but I will be BARKING at them on Monday... thankyou

 

Well , I called them again today and I`m told they`ve ordered a new "modified" P/S reservoir and seal ???.... (it doesn`t leak)It must be something to

do with the elec switch within it playing up ??. .

 

Anyway.. .I`ll keep you posted later. . .

 

John

[Johnny B Goode]

As promised. . . I called them this morning at 10 o`clock and I`m told the parts I need are in Germany and won`t be arriving with them until Friday !. . but when I collected my courtesy car (Fiesta) at 4 o`clock I`m told my parts have arrived in Coventry ??? and should be with them first thing in the morning !

 

 

So , I told the Service bloke to ring me tomorrow with good news that either a) my car is ready or b ) he`s got me a Galaxy as a courtesy car instead of this Fiesta !

. .. .because very shortly I`m gonna be blowing my top with all the "fobbing off" and useless parts supply !. .. Grrrr... :blink:

 

P.S ....Adrianf. .. I live in Barnwood , Gloucester

Edited December 4, 2007 by Johnny B Goode

[ianbriscombe]

I too have had problems with Ford. In Oct06 we bought a new 2.0 tdci Galaxy Ghia. The very next day the battery was flat, AA got it going so thought nothing of it. Went to Blackpool for the day, had a little picnic with the family making use of the nice little trays provided on the rear of the front seats. 20 mins later the battery warning light (Low Battery) followed by Alarm System Service Req than all the dash started clicking and flashing! AA Again came to get it started. Took the car to the garage... No fault found. This happened several times. After many a complaint with Ford CRC we were given a like for like loan car. The garage had our car for just over a week, we were due to go off to Centre Parcs for the week and the garage were desperate for us not to take there loan car. We set off in our own useless un-reliable Galaxy. By the end of the week at Centre Parcs the car had been in the car park, the battery had again gone flat and opened all of the windows, The car inside was drenched and full of pine needles. Our 6 month old baby

[Johnny B Goode]

As promised. . . I called them this morning at 10 o`clock and I`m told the parts I need are in Germany and won`t be arriving with them until Friday !. . but when I collected my courtesy car (Fiesta) at 4 o`clock I`m told my parts have arrived in Coventry ??? and should be with them first thing in the morning !

 

 

So , I told the Service bloke to ring me tomorrow with good news that either a) my car is ready or b ) he`s got me a Galaxy as a courtesy car instead of this Fiesta !

. .. .because very shortly I`m gonna be blowing my top with all the "fobbing off" and useless parts supply !. .. Grrrr... :o

 

P.S ....Adrianf. .. I live in Barnwood , Gloucester

 

Well. . .surprisingly the car was ready the following evening , much to my joy . It`s now run for 2 & a half days from collecting it only for the pwr steering to fail AGAIN (Saturday night ) just as we`re pulling off the drive to attend a "family get-together". So , after not been able to attend the family do , this has made me even more angry !

This morning (Sunday) , I`ve been out to the car to check the oil & water etc. . . check the pwr steering oil (all ok) , I take a closer look at the p/s reservoir to find there are NO wires going to it so there couldn`t have been an electrical fault with it in the first place !

I then proceeded and started it up to find the p/s working perfectly well !........I`m going to give it a test drive this afternoon and keep you all posted as to how it goes.

 

(Attn. Adrian-the post above this one)

I`m sorry to read how many problems you`ve been having there mate , I thought I was struggling until I read your post , if it`s any help I`ve had 6 months of trouble free motoring with our Galaxy , but you`ve seemed to have ended up with 2 "Friday" cars.

 

Cheers

 

John

[recycle]

I also get the power steering noise issue. It is worst at full lock but it is always there in some form. I too have been told by the garage that this is characteristic of the car. Are you all getting the same message? Is anyone getting the issue fixed and if so how? :lol:

[jonwright]

i have a 57 galaxy and it does get a very slight wine at full lock but certainly doesnt sigh round the back!