Aux Belt Tensioner - Warranty Or Not

[alwayshorizontal]

Hi, i have a 03 115TD Ghia Galaxy which i am very happy with.

When i purchased it from the independat dealer it came with a 3 month warranty with them and i purchased a further 12 month warranty through Car Care Plan so i though that i should be pretty well covered in case of any of the expensive wobblers that seem to pop up on here.

All goes well until this week when the car develops the noisy aux belt issues - no problem - the warranty will deal with that. WRONG! I looked through the booklet and the aux belt tensioner is neither listed or excluded, although the cam belt tensioner is covered. Looking through the Ford service schedule i cannot see that it states replacement of this part at any set stage.

Has anyone managed to get this done under one of these warrantees?

[adrianf.]

I dont think youll find it in the Ford service guide, its just a case of pot luck as to how long it lasts.

I changed mine about a month ago but not through a warranty.

If you have to pay for it yourself mine only cost

[Dave-G]

Read this first though:

 

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[alwayshorizontal]

I sent the car in under instruction from the warranty company to have it checked out. The next thing is the garage phone up saying that the work is done but the warranty won't cover it and if i want they will take the parts off again - it did cross my mind to be bloody minded, but it did need doing.

What i want to know is do you think it that it should have been replaced under the warranty is it as seems that these things are probably only fit for toilet paper?

Edited May 11, 2007 by alwayshorizontal

[Dave-G]

So - did you check the alternator pully or ignore it the advice and let the dealer roll you over?

[alwayshorizontal]

Na, i did check the pulley and it seemed ok. But it's not the dealer i'm hacked off with - it's the miserable warranty company and their slimey way of wriggling out of paying for something that i would have thought was covered.

[raymac]

Na, i did check the pulley and it seemed ok. But it's not the dealer i'm hacked off with - it's the miserable warranty company and their slimey way of wriggling out of paying for something that i would have thought was covered.

 

just as a matter of interest how much did it cost you do have the job done? and would you have had to pay any excess if the job was covered by the warranty company?

[alwayshorizontal]

It was