Top 100 Cars

[Biscuit]

I read in the Daily Star today a poll of the top 100 cars in britain based on customer satisfaction

No 1 Skoda Octavia!!!!

No 77 mk2 Galaxy!!!

 

Did anybody else see this?

[Guest MATT jr]

Skodas are possibly the "cheapest best" car out there -- an Audi/VW at 1/4 of the price.

 

the galaxy is a big money pit, and thats it really.

 

MJR

[Guest wolfie]

Skodas are possibly the "cheapest best" car out there -- an Audi/VW at 1/4 of the price.

 

the galaxy is a big money pit, and thats it really.

 

MJR

 

 

yep, and while we throw our money at ours you throw....... daddy's money at his

[gregers]

while spending our money in the pub :P :( :( :(

[tim-spam]

Needs to learn some basic arithmetic - 1/4 of the price?? I don't think so.

 

Seriously though, as both cars are built by the VW Group it does indeed make interesting reading. There are several factors that could explain the difference:

1) Skoda is actually the best performing part of VAG in terms of quality.

2) MPV's (whatever the make) tend to be lower volume products and are therefore less well developed.

3) MPV's tend to have a harder life than many other types of car.

4) Dealers can have a massive influence on customer satisfaction, and the Galaxy is certainly disadvantaged in this area. After all, what could be worse than having a Ford serviced by a Ford dealer? Answer - having a VW serviced by a Ford dealer. It is interesting that many who do all of their own servicing are very satisfied with their Galaxy / Sharan / Alhambra.

5) Dealers tend to charge more for servicing larger cars, mainly because they think that they can. For example, a cambelt change on an Alhambra TDI costs considerably more than on a Leon TDI - the work involved is virtually identical.