Dealers Beware!

[chesh100]

Hi all, been some time since I last posted as I've sold the Gal and feel to comfortable still posting.

 

Been keeping an eye on the forum though and thought I'd share my latest experience with you, and hopefully impart some usefull info for all the members.

 

Right! Started with buying a 2nd hand car from a dealer, the short story is that it broke down less than three weeks after buying it! Only the wipers, but even so, still important especially in the winter! :lol:

 

Dealer did attempt to get it repaired at a local garage, but it turned out to be a main dealer job as a control unit had to be replaced and reprogramed. The unit was not covered by the warranty that was sold to me with the car, because of this, the dealer refused to pay the full amount and when pressed only went to 50% of cost which I declined.

 

By law, if you purchase form a dealer, you have a legal right of six months cover, the onus is on the dealer to prove the fault was not there when the car was sold to you, not for you to have to prove it was!

 

I have today just received my copy of the judgement from the court :(

He has to pay the full cost of the repair, interest and the court fee.

 

Important things to note if you do decide to take this route:

 

Do take advise, if you belong to RAC, AA or similar, give their legal team a call.

 

Do keep track of all contact with the dealer, what is offered/said.

 

If you do decide to claim, make sure you write first to them setting out the full facts of the situation, what is wrong, what you want doing etc. Give them the chance to respond.

 

You can then start proceedings on-line if you want, go to www.hmcourts-service.gov.uk

 

Quotes to use:

 

". . . . . . as the car was neither fit for its purpose, nor of satisfactory quality when it was sold to me under s.14 (2)-(3) of the Sale of Goods Act 1979 and I was told that I can rely on the Sale and Supply of Goods to Consumer Regulations 2002 (SI 2002/3045) (including the six month presumtion of disconformity)"

 

Do not let them push you around, I was told by the dealer "try taking me to court, they won't do anything for you, It'll just cost you more money". They bluster! They try it on. But the Law is on our side in this, don't let them rip you off. How often do you see a poor car salesman????????? They have a good sales spiel, and can often persuade you to aggree to things not in your favour.

 

Hope this can help some of you out there.

Thanks for reading.

[Scorpiorefugee]

And thanks for taking the trouble to post this.

 

Nice one.

[Dave-G]

Good for you chesh - thanks for the info :angry2:

[gregers]

top marks chesh,ill bear this in mind B)

[Grumpy]

Another important thing to remember when purchasing from a dealer is to use a credit card for at least