Replacing Windscreen

[NikpV]

Following on from the recent post where I mentioned that autoglass replaced ours about 2 weeks ago with no problems.

That was fated - driving up the A14 yesterday it developed an irritating kncking from the passenger side, upon examination it appeared that the fitters had broken one of the clips holding the passenger side 'Scuttle' (black plastic shroud which goes under the wiper arm). Prising it up revealed a lump of black mastic holding it on. Wife phoned autoglass customer services today at about 2pm and they arrived from the local branch just as i got home tonight. The guy had come armed with some clips which as he tried to fit were obviously the wrong type as he was fiddling I noticed that the black protusion from the bottom of the scuttle was broken - after he decided that the clip didn't fit I gave hum the scuttle and asked him if it was alright without showing him, to his credit he did point out that it was broken and asked if the screen had been replaced before - he then said that autoglass would replace the scuttle - no prompting and got straight on the phone to TC Harrison the local Ford spares dept. We will see what happens next :)

[adrianf.]

Following on from the recent post where I mentioned that autoglass replaced ours about 2 weeks ago with no problems.

That was fated - driving up the A14 yesterday it developed an irritating kncking from the passenger side, upon examination it appeared that the fitters had broken one of the clips holding the passenger side 'Scuttle' (black plastic shroud which goes under the wiper arm). Prising it up revealed a lump of black mastic holding it on. Wife phoned autoglass customer services today at about 2pm and they arrived from the local branch just as i got home tonight. The guy had come armed with some clips which as he tried to fit were obviously the wrong type as he was fiddling I noticed that the black protusion from the bottom of the scuttle was broken - after he decided that the clip didn't fit I gave hum the scuttle and asked him if it was alright without showing him, to his credit he did point out that it was broken and asked if the screen had been replaced before - he then said that autoglass would replace the scuttle - no prompting and got straight on the phone to TC Harrison the local Ford spares dept. We will see what happens next :)

well it sounds good so lets just hope that they see it through.

Not got round to doing mine yet as the car is in constant use, and cant use auto Glass as my ins company dont use them (i think i have to use national windscreen) but hoping to get it done on the weekend

[tim-spam]

When my wife's Merc had a screen replaced a couple of years ago, I watched the job being done. All trim parts were literally ripped off with no care whatsoever - it was only due to the quality of the Merc parts that it all went back together in reasonable shape.

[NikpV]

well they came out and replaced the scuttle panel and new clips - rock solid now. Eventually did a good job :P but what bothers me is that it needed me to be on their case - if not I expect we would have more black silicone gluing it together :lol:

[adrianf.]

You cant trust anyone nowadays

National windscreens have tried 4 times to do my screen now

No falt of their own, just keeps bloody raining.

Car will go in garage but not enough room over the top of roof to get the old screen out so has to be done outside.

Fingers crossed will get do 2morrow

[NikpV]

My advice - watch them - check they don't screw up the connections for the heating elements = cup of tea, newspaper comfy chair time :P :lol:

[adrianf.]

O yes, plan on doing that.

I must say they have been very good in keeping in contact over the last week trying to arrange times etc.

Then again i havnt paid anything yet so thats why.

[Guest gooner52]

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let us know how you get on

 

hope it all goes well m8

[adrianf.]

ad

 

let us know how you get on

 

hope it all goes well m8

AT LAST

They have at last done the sodding thing.

Two guys came out to do the job.

It looked like rain again so they got a move on.

Total time from start to finish was 30mins.

Hhhhhmmmmmm

Have to wait and see i spose

All the bits of trim they removed are back on ok, not sure if the middle piece where the washer jets are fitted is a bit loose but i dont know what it was like before.

If anyone fancys going to have a wiggle let me know please.

Gave the wiper linkage a good squirt the best i could whilst the trim was out.

Interesting to see if i need wellies the next time it rains

[Guest gooner52]

glad to here its all done ad

 

fingers crossed all will be ok m8 :)

[NikpV]

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let us know how you get on

 

hope it all goes well m8

 

If anyone fancys going to have a wiggle let me know please.

 

 

it does flex but the end panels should be pretty solid

[adrianf.]

ad

 

let us know how you get on

 

hope it all goes well m8

 

If anyone fancys going to have a wiggle let me know please.

 

 

it does flex but the end panels should be pretty solid

The two end panels by the wiper arms are solid, its just the middle one.

The washers are positioned fine so its probably ok just have to see if it flies off on the motorway :)