Had exactly same problen with my Sharan.....only affects 1999 model year, AFN 110bhp engine. If your car has this engine, the problem is the starter motor! What I did, to fix it was, replaced the brushes...did help a bit. Real cure is a brand new motor....revised part number. Fairly expensive, so I simply ignored it in the end. Dont worry, the engine always will start after 10 seconds of cranking. Starting will be instant when cold. Geoff