I could understand if the unit worked all OK, but it didn't the SAT NAV capability was completly rubbish never worked. So i could appreciate that you are on the sellers side for this one, i'm just trying to stop other people being misled by false claims of an easy install. It's not; there are a lot of things that need to be done to make an MFD work fully and being a novice 5 days was not enough! I signed up for this and read the T&C but f you also read the Unit still din't work even when running. So i reiterate this guy is a con artist by selling goods by defrauding!