Masked Marauder, I too suffered the same as dave, tried to book it in for a service but the VW garage said they cant touch the Gal as it's not a VW and mechanically it's different!!!!!! Must be that blue oval. Yes dave I to smelt a load of BS. Still they were good with the passat. The car is out of warranty and this is the first service that I have arranged since owning the car, it has a full Ford stamped book and I thought it would be a good idea to get a service and check over from the professionals (still very open mind at the moment with the actual Tech's). It's not my only car but it is the one the wife drives about in with the kids. But, depending on my experience and/or wallet thrashing, I may well be looking at an indi. in the future.