Thanks for the suggestion - sadly this hasn't worked eiether. Anyone else with bright ideas please? If its the same as the mondeo (which I think they are) then she's enterered it incorrectly 3 times and its in semi lockout mode. You need to leave the ignition on (pos 2, engine hasn't got to be running) and radio on for 30 minutes, it'll then allow another attempt but if thats incorrect you'll be locked out for another 30 mins.