I have just read with interest that trading standards has prosecuted my local ford dealer for a second time for poor service - fined etc ;) Ford are you listening :unsure:
I was until recently frustrated by the untidy mess the headphone wires cause when a video is playing. Not only messy but a tripping hazard and potential for damage. Solved it for
It is my understanding that the rules changed about 2 years ago. Any garage can service your car and the warrantee is fine. Problems would occur i'm sure when the future warantee concern is in anyway connected to service items not serviced by you ford dealer. Its a fight when Ford dealers do the servicing - with 'ABC garage' High St, Anytown in the service book you would be avin a larff. When the dealer gets up off the floor and stops laughing you would realise that you have to play the game and have dealer service.
Love my car, dealer really really poor. Two questions. If any other busness had simular standards they would have little custom, how is it they survive? Is it the fleet market? Does anybody have experience of other make dealers, do any give professional service - bmw, merc etc